How long has CPR Staircases been in business?

The business was founded in the late 1970s and has grown steadily for over four decades; it is now managed by the second generation of the Douglass family.

Who owns CPR Staircases today?

The company is owned and operated by siblings Craig and Nadene Douglass, continuing the legacy started by their parents, Rod and Bev.

What makes CPR Staircases different from other manufacturers?

We combine over 75 years of collective knowledge with a family-run approach that values craftsmanship, honesty, and personal service.

Do you only build standard staircases?

No. Every staircase is custom-designed and manufactured. We create everything from simple straight staircases to complex architectural and curved designs.

What materials do you use?

We use a wide variety of timbers, including Australian hardwoods and imported species, as well as incorporating glass, steel, and other materials depending on the design.

Custom Internal Staircase Timber Balustrading & Handrails Newcastle, Whitebridge, NSW

Name: CPR Staircases Pty Ltd
Address: 9-11 Teran Close, Newcastle, New South Wales, 2290, AU
Telephone: (02) 4943 0444

Wooden outdoor staircase with black railing leading up to a deck.

Wooden staircase with glass railing, leading to an open kitchen and dining area.

Wooden staircase with cable railing leads to a loft overlooking a pool table.

Staircase with wooden steps and white risers, wooden banister and trim, next to a decorated cabinet.

WELCOME TO

CPR STAIRCASES PTY LTD

CPR Staircases Pty Ltd, based in Newcastle, NSW, is a family-owned and operated business with a proud tradition of crafting high-quality Stairs , handrails , and balustrades. With over 75 years of combined experience, our team is dedicated to delivering workmanship that blends functionality, safety, and timeless design.

Founded by Rod and Bev Douglass, CPR Staircases began as a small operation with a vision: to create staircases that were not just structural necessities but features that enhanced the character of every home. What started in a modest backyard workshop has now grown into a modern, fully equipped manufacturing facility where tradition and innovation meet. Today, the business is owned and managed by siblings Craig and Nadene Douglass, who continue their parents’ legacy with the same passion and commitment.

GIVE US A CALL

A FAMILY LEGACY BUILT ON CRAFTSMANSHIP

The story of CPR Staircases is one of dedication and steady growth. Rod Douglass first entered the building industry in 1960, bringing with him an eye for detail and a desire to perfect his craft. By 1978, he had chosen to specialise in staircases, a decision that would shape the future of the family business. From those early years, Rod’s reputation for precision and reliability began to spread, allowing the company to expand.

Craig Douglass joined the business in 1987 as a carpentry and joinery apprentice, learning the trade from the ground up. His early years were spent on the tools, honing his technical knowledge and craftsmanship. Over time, Craig transitioned into a leadership role, overseeing projects and guiding apprentices much like he once was.

Wooden curved staircase with dark wood banister and light-colored steps. Plants in white pots are near the staircase.

Nadene Douglass brought a different but equally vital skillset to the business. Joining in 1990, she took on a traineeship in administration, ensuring the company could operate smoothly as it continued to grow. Together, Craig and Nadene combine hands-on experience with strong organisational management, ensuring CPR Staircases continues to thrive in both workshop and office environments.

TALK TO OUR TEAM

Spacious foyer with wooden floor and staircase, leading to a second-floor landing. A chandelier hangs above.

OUR VALUES

While the tools and machinery in our workshop have changed over the years, our values have remained the same:

CRAFTSMANSHIP

Every staircase is individually designed and built with attention to detail.

INTEGRITY

We believe in honest advice, transparent communication, and reliable service.

FAMILY

As a family-owned business, we treat our customers and team members like part of the extended CPR Staircases family.

INNOVATION

We embrace new methods and materials while holding onto the proven practices that deliver outstanding results.

PASSION FOR DESIGN & FUNCTION

One of the things that sets CPR Staircases apart is our passion for combining design with function. We understand that a staircase must be practical and compliant with building codes, but it can also be a statement piece. Whether modern, traditional, architectural, or external, each design is carefully tailored to the client’s vision.

Our team has worked on a diverse range of projects over the years, from modest homes requiring simple, durable staircases to grand architectural builds demanding intricate curves and custom balustrading. This breadth of experience means we approach every new project with confidence and adaptability.

SEND US YOUR REQUIREMENTS

Wooden staircase with metal and wire railing, ascending against a light-colored wall.

White stairs ascend past a metal and glass railing; beige building in the background.

GENERAL FREQUENTLY ASKED QUESTIONS

How long has CPR Staircases been in business?
The business was founded in the late 1970s and has grown steadily for over four decades; it is now managed by the second generation of the Douglass family.
Who owns CPR Staircases today?
The company is owned and operated by siblings Craig and Nadene Douglass, continuing the legacy started by their parents, Rod and Bev.
What makes CPR Staircases different from other manufacturers?
We combine over 75 years of collective knowledge with a family-run approach that values craftsmanship, honesty, and personal service.
Do you only build standard staircases?
No. Every staircase is custom-designed and manufactured. We create everything from simple straight staircases to complex architectural and curved designs.
What materials do you use?
We use a wide variety of timbers, including Australian hardwoods and imported species, as well as incorporating glass, steel, and other materials depending on the design.

CUSTOMER REVIEWS

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⭐⭐⭐⭐⭐

Josh was a great help when designing the finish of the stairs to match our existing floor. The installation was completed as scheduled and the team were very efficient and courteous, cleaning up on completion. No hesitation recommending CPR for bespoke staircases at a reasonable price.

Patrick Steven K.
⭐⭐⭐⭐⭐

Good experience. Callum actually arrived early and then continued to fit the new handrail. Did a professional job, cleaned up afterwards. Very pleased with result.

Margaret D.
⭐⭐⭐⭐⭐

Exceptional service and friendly staff. We can't thank Craig and Nadine enough. We love our Hamptons inspired stairs. Beautifully made and installed. Nothing was a problem and they were punctual and delivered on time.

Josephine G.
⭐⭐⭐⭐⭐

Great service and craftsmanship! Competitive quote and very easy to work with. Would highly recommend.

Nicole B.
⭐⭐⭐⭐⭐

From first contact to completion we couldn’t fault anything. Would highly recommend if you are looking for your stairway railings. Ian installed perfectly - no fuss and Craig was so easy to work with.

Christine F.

Bring your vision to life with custom Stairs , balustrades and handrails by calling

(02) 4943 0444 today.

CRAFTING BESPOKE STAIRS & BALUSTRADES THAT ELEVATE YOUR SPACE

STAIRS

BALUSTRADES

HANDRAILS